You must have Javascript enabled to view this content.
100 4167 Active 3 months ago
...

Just go to your "open orders" page and you can see your level on top left corner. 

Comment by jreypr
4/4/2019 1:25PM PDT

It worked. I’m at silver 11 now, which is probably right. I wanted to wait until I got home to make sure I got the silver 10 reward. 

4/4/2019 1:34PM PDT
...

It worked. I’m at silver 11 now, which is probably right. I wanted to wait until I got home to make sure I got the silver 10 reward. 

Comment by GradektheBard
4/4/2019 1:34PM PDT

Good to hear SDS is correcting this... 

4/4/2019 1:42PM PDT

I can confirm that my XP has now been successfully restored.

I haven't played enough since the fix to be sure that this issue won't happen again, but fingers crossed.

Cheers

MD4

4/4/2019 3:34PM PDT
...

Just go to your "open orders" page and you can see your level on top left corner. 

Comment by jreypr
4/4/2019 1:25PM PDT

Go to your dashboard page the click on open orders.

4/4/2019 3:41PM PDT
...

Interesting... I emailed them 8:00 AM Eastern with screenshots as well and so far nothing. They have been good about replying in the past so I guess I just need to wait a bit. 

Comment by jreypr
4/4/2019 12:30PM PDT

I just received a response from SDS 10 mins ago regarding my lost xp. I sent them an email last night. They said all of my XP has been restored. I only noticed that I lost 2 levels and was worried it had happened before without me noticing. Well, I was right because they restored 7 levels. 

4/4/2019 4:59PM PDT

Hope they get around to everyone. I haven’t had any thing restored yet.

4/4/2019 5:31PM PDT

They just got to me. Restored my levels. Thank you SDS!

4/4/2019 5:48PM PDT

I got my levels back too, a bit less than what I lost but still 95% of it is back. Thanks SDS!

Let's hope it stays this way :)...

4/4/2019 11:18PM PDT

Yeah got mine today as well.  Saw the Email then logged on went from 71.5 to 76.  You know what that meant.  Got to pick my Lvl 75 reward!!!

4/5/2019 2:06AM PDT

Thank you for correcting this!

4/5/2019 5:11AM PDT

How do i contact sds?

4/5/2019 5:17AM PDT

How do i contact sds?

Comment by ThatBoyGood55
4/5/2019 5:17AM PDT

theshow@playstation.sony.com

4/5/2019 5:56AM PDT

I just went from 3 silver to 1  silver. I jumped up to 3 from 99 bronze after collecting 120 free agents.

4/5/2019 8:28PM PDT

Also it seems im getting no xp or stubs for any collections right now.

4/5/2019 8:33PM PDT

Welp happened to me too and now i wonder how many times i havent noticed

4/5/2019 11:59PM PDT

https://theshownation.com/forums/2-diamond-dynasty/forum_topics/133468-not-receiving-xp-for-collections/comments/960444

basically answers my problem, and maybe some of yours if dealing with Live Series collections that you may have already finished

4/6/2019 12:26AM PDT

I was a level 4 silver, played a moments mission, came back and am now a level 1 silver. Kinda sucks lol

4/6/2019 6:19PM PDT

My internet went out and ive been playing offline in march to october. The xp that i earned offline, will it still be there when i return to online.

4/11/2019 5:49AM PDT

So I’ve been stuck on Diamond 56 i should be at 60 by now I’m getting no xp after games or challenges what is going on?? Fix this please  

8/18/2019 11:37PM PDT

So I’ve been stuck on Diamond 56 i should be at 60 by now I’m getting no xp after games or challenges what is going on?? Fix this please  

Comment by NEKRO27
8/18/2019 11:37PM PDT

Submit bugs through the report bug section

8/18/2019 11:40PM PDT

Join the conversation

Please login here to join the conversation.