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Last night I made Championship series in ranked seasons. I went to go collect my rewards and I didn’t get any. I emailed The show support twice now with no response for 16 hours. Has anyone else had this problem and found a solution?

4/2/2019 4:04PM PDT

For my ST reward ( yes, ST as I started online today lol ), I just got off DD, played some moments, went back on DD and a screen showed up saying " You have recieved rewards from the current season " and gave me my pack.

This is a typical rookie question asked lol lol

4/2/2019 4:05PM PDT

Last night I made Championship series in ranked seasons. I went to go collect my rewards and I didn’t get any. I emailed The show support twice now with no response for 16 hours. Has anyone else had this problem and found a solution?

Comment by Calebtp20
4/2/2019 4:04PM PDT

click start like U about to play a new game and then you’ll see it pop up

then back out and go open pack

4/2/2019 4:07PM PDT

I’ve tried backing out of DD, restarting the game, and playing more ranked seasons games and I haven’t gotten anything.

4/2/2019 4:07PM PDT

I’ve tried backing out of DD, restarting the game, and playing more ranked seasons games and I haven’t gotten anything.

Comment by Calebtp20
4/2/2019 4:07PM PDT

Did u check ur packs?

4/2/2019 4:08PM PDT

I didn't get my ws reward until I played another rs game. I emailed them too and also got no response so I had to figure it out on my own

4/2/2019 4:11PM PDT
...

Did u check ur packs?

Comment by sportsking1331
4/2/2019 4:08PM PDT

Yes I checked my packs and even tried buying some.

4/2/2019 4:12PM PDT

I didn't get my ws reward until I played another rs game. I emailed them too and also got no response so I had to figure it out on my own

Comment by mitchhammond24
4/2/2019 4:11PM PDT

I’ve played multiple games after, still nothing.

4/2/2019 4:13PM PDT
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Yes I checked my packs and even tried buying some.

Comment by Calebtp20
4/2/2019 4:12PM PDT

Did u go to the market? That's what worked always in MLB 18

4/2/2019 4:13PM PDT

log out of DD then back in, thats it

4/2/2019 4:14PM PDT
...

Did u go to the market? That's what worked always in MLB 18

Comment by sportsking1331
4/2/2019 4:13PM PDT

I’ve pretty much tried all the old tricks lol

4/2/2019 4:14PM PDT

log out of DD then back in, thats it

Comment by the_dragon1912
4/2/2019 4:14PM PDT

I’ve tried it

4/2/2019 4:15PM PDT

If none of these suggestions from me or the other TSN members don'twork, then idk what to do

4/2/2019 4:15PM PDT

If none of these suggestions from me or the other TSN members don'twork, then idk what to do

Comment by sportsking1331
4/2/2019 4:15PM PDT

Thanks for trying lol

4/2/2019 4:19PM PDT

Try sending a dev a pm

4/2/2019 4:25PM PDT
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Thanks for trying lol

Comment by Calebtp20
4/2/2019 4:19PM PDT

Np M8. Just trying 2 help the community out

4/2/2019 4:35PM PDT

Same has happened to me today too and lost another level of XP. 3 levels of XP has been taken away now as well as my Wild Card pack not showing up.

4/2/2019 4:37PM PDT
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Np M8. Just trying 2 help the community out

Comment by sportsking1331
4/2/2019 4:35PM PDT

A dev finally got back to me and told me I was in division series...which I am because I’ve lost games since making it. I provided him with screenshots and evidence of me making it though so hopefully things get resolved.

4/2/2019 4:38PM PDT

I think the rewards go thru at midnight PST... I don't know what happens if your rank goes down before that, but I would stop playing once you achieve the next rank and wait for your rewards to activate over night.

4/2/2019 5:40PM PDT

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