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MLB The Show 18

How do I get the All Rise Edition Hat?

The Limited Edition New Era Hat comes exclusively with pre-orders from GameStop.

What are Starter Players and what’s in the Lead Off Pack?

Both will help get your Diamond Dynasty team rolling fast in ‘18, and we will reveal more about specific content as we move closer to launch in March 2018.

What is First Pitch Weekend and when does it start?

Pre-order at GameStop, Target, Walmart, Best Buy or the PlayStation Store and get Early Access with First Pitch Weekend. With this, you can pick up or download your copy on March 23—four days before the regular release on March 27.

Will the servers be online during First Pitch Weekend (early access)?

Yes. The servers will be fully playable at the start of Early Access. This also includes the Market.

Will I have my pre-order bonuses at the start of First Pitch Weekend (early access)?

Pre-order bonuses will be redeemable in-game at the start of Early Access.

Will I be able to pre-load MLB The Show 18 before First Pitch Weekend (early access)?

Everyone who pre-ordered will be able to pre-load the game 48 hours before the start of early access. This includes regions where the pre-order is available to purchase: North America, Europe, and Australia.

Account Security

Where can I find information on 2-Step Account Verification?

You can find information and enable 2-Step Verification here:

What do I do if I think my account has been compromised or "hacked"? 

  1. First, change your passwords and contact PSN Support immediately:
    1. Also, we strongly suggest enabling 2-Step Verification for your account. Information and instructions can be found here: 
  2. Email SDS Support at with all the information you may have. Please be as specific as possible.

Note: We cannot guarantee the return of any cards or stubs that were lost.