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BR 9 Win Changed after 9 wins DEVS Please help

9/19/2017 3:49PM

Comments

  • 3 months ago

    My 9 win before I played my 9th game was 94 all-star Jose Bautista.  I play a 6 inning grinder against someone, finally win the game and I get back in the screen after being all jacked up because I won Joey Bats and the 87k stubs that I'll likely get after selling him. Get back into the screen for BR after my game and my 9 win was switched to gold All-Star Brad Brach.. obviously I'm frustrated because that's a difference of 80k stubs.. Please any dev, help make this right. 

    Here is a link to a thread I created on Twitter showing that I got Brad Brach instead of Joey Bats:  https://twitter.com/AJMightTwitch/status/910270999895080960

    Thank you. 

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  • 3 months ago

    I thought they had fixed this, but I know they were at least aware of this.  

    Just make sure to keep your screenshots, and they will take care of it for you.

    Comment by MiJuJuKaLa 9/19/2017 4:29PM

    I tried to save the video from before i played my 9 win game, but of course it went 6 innings and it only goes back 15 minutes the game lasted longer than 15 minutes. I have a really bad feeling I'm going to get screwed and not even get any diamond, let alone the Jose Bautista I earned. 

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  • 3 months ago

    ...

    I tried to save the video from before i played my 9 win game, but of course it went 6 innings and it only goes back 15 minutes the game lasted longer than 15 minutes. I have a really bad feeling I'm going to get screwed and not even get any diamond, let alone the Jose Bautista I earned. 

    Comment by ajmight 9/19/2017 5:23PM

    I think they will fix it.  

    It's obvious that it's wrong, because the 9 win reward is never a Gold, which Brad Brach is.  Just let them know the details, and they will make it right.

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  • 3 months ago

    ...

    I think they will fix it.  

    It's obvious that it's wrong, because the 9 win reward is never a Gold, which Brad Brach is.  Just let them know the details, and they will make it right.

    Comment by MiJuJuKaLa 9/19/2017 5:26PM

    I'm just nervous that they're going to give me a locked in version of Joey Bats, when I literally have no use for him.. I would've sold him instantly after the run was over so I can save up for Harper, since he's all i need for Dawson. Ugh.  

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  • 3 months ago

    ...

    I'm just nervous that they're going to give me a locked in version of Joey Bats, when I literally have no use for him.. I would've sold him instantly after the run was over so I can save up for Harper, since he's all i need for Dawson. Ugh.  

    Comment by ajmight 9/19/2017 5:33PM

    Just reach out to Adam or Victor.  I'm sure they will make it right.

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  • 3 months ago

    Hey, we saw your tweet. We're looking into it. I assumed it happened on the PSN account you're posting with now? 

     

    I'll update when I can, possibly through PM. 

    Comment by Victor_SDS 9/19/2017 6:50PM
    Wow that's great customer service.

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  • 3 months ago

    Hey, we saw your tweet. We're looking into it. I assumed it happened on the PSN account you're posting with now? 

     

    I'll update when I can, possibly through PM. 

    Comment by Victor_SDS 9/19/2017 6:50PM

    Yep, on the PSN I'm posting on now: ajmight

    Thanks for replying so quickly. I also didn't sell Brach, incase you guys needed to take him back. I'll keep my eyes open for a PM.  I really do appreciate it. 

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